• Furniture Factory Outlets Gloucester About Us Header


    About Us

    Furniture Factory Outlet is run by father and son team,
    with over 100 years of experience in the furniture trade.

  • Furniture Factory Outlets Gloucester About Us Header

Who Are We?


Furniture Factory Outlet is run by father and son team John and Robert Mack. Between them they have amassed over 100 years of experience in the furniture trade so you can rest assured that they really do know what they are talking about.

What they like talking about most is furniture and you will be hard pressed to find a more knowledgeable pair, far more so than you average furniture salesperson. They pride themselves on their personal service and will find an answer to your furniture requirements, even if they do not have an item currently in stock.

john and robert

See Our Showroom Floorplan

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A Brief History


Bymacks Upholstery Ltd moved from London to Dursley in Gloucestershire in the early 1960s to manufacture furniture.  They soon became a major employer in the area with some 260 people working for them.

Bymacks was eventually sold and a new business was established at Saul some 20 years ago and, as tastes and markets changed, switched from manufacture to retail 10 years ago.

Even though they no longer manufacture furniture themselves, John and Robert are still keen to promote British makes.  Every fabric, suite and bed is made in the UK, as is much of the leather and wooden furniture on sale in the store.

Image source: Stroud area photos & Cotswold picture postcards (Facebook)

Great News!

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We’re working within the new Coronavirus Government Guidelines and are here to help.

Here at the Furniture Factory Outlets, we take seriously your safety and the safety of our staff during the Coronavirus pandemic. With this in mind, we have reopened our showroom to the public following these strict guidelines.

If you would like to visit us we have a few guidelines to bear in mind during your visit …

  • We ask that you keep at least 2 metres apart from other people in order to keep within the social distancing measures
  • We will have hand sanitisers available for you to use upon entry of our showroom
  • We are only permitting 10 people in our showroom at any one time, so queuing may be possible upon arrival. (with groups of no more than 2 people)
  • If you are showing any symptoms at all relating to the Coronavirus, please do not visit us, please just call us with your enquiry; we’re here to help

If you would prefer a private viewing in the showroom, please call us to book so that we can arrange this for you.

What about my delivery?
Don’t worry, we are still delivering. Our drivers have received training on social distancing measures. We ask that you stay at least 2m away from them throughout the delivery and we are supplying them with personal protective equipment where necessary. Our delivery drivers will have hand sanitisers with them for thorough hand sanitising. Please note that if our driver(s) feel that you are experiencing Coronavirus symptoms, then we reserve the right to politely refuse delivery until a later date.

Can you leave our delivery elsewhere rather than coming into our home?
Absolutely we can. If this is something that you would prefer we can deliver to your garage or your drive/doorstep and give you advice regarding getting it into your home safely and any assembly details if needed. If you prefer not to sign for the delivery, we can simply take a photo of the furniture outside your home/in your garage for proof of delivery.
We are trying our very best to give you, our customers a great service during this time, so if you have any queries, please feel free to contact us on 07770 963344 or on 01452 741880 after June 15th 2020.

We look forward to seeing you soon, stay safe.