We’re working within the new Coronavirus Government Guidelines and are here to help.
Here at the Furniture Factory Outlets, we take seriously your safety and the safety of our staff during the Coronavirus pandemic. With this in mind, the great news is from 15th June 2020 we are opening our showroom to the public following these strict guidelines.
If you would like to visit us we have a few guidelines to bear in mind during your visit …
- We ask that you keep at least 2 metres apart from other people in order to keep within the social distancing measures
- We will have hand sanitisers available for you to use upon entry of our showroom
- We are only permitting 10 people in our showroom at any one time, so queuing may be possible upon arrival. (with groups of no more than 2 people)
- If you are showing any symptoms at all relating to the Coronavirus, please do not visit us, please just call us with your enquiry; we’re here to help
If you would prefer a private viewing in the showroom, please call us to book so that we can arrange this for you.
What about my delivery?
Don’t worry, we are still delivering. Our drivers have received training on social distancing measures. We ask that you stay at least 2m away from them throughout the delivery and we are supplying them with personal protective equipment where necessary. Our delivery drivers will have hand sanitisers with them for thorough hand sanitising. Please note that if our driver(s) feel that you are experiencing Coronavirus symptoms, then we reserve the right to politely refuse delivery until a later date.
Can you leave our delivery elsewhere rather than coming into our home?
Absolutely we can. If this is something that you would prefer we can deliver to your garage or your drive/doorstep and give you advice regarding getting it into your home safely and any assembly details if needed. If you prefer not to sign for the delivery, we can simply take a photo of the furniture outside your home/in your garage for proof of delivery.
We are trying our very best to give you, our customers a great service during this time, so if you have any queries, please feel free to contact us on 07770 963344 or on 01452 741880 after June 15th 2020.
We look forward to seeing you soon, stay safe.